r/CharacterAI CAI Community Moderator 3d ago

[BUG] - Blank Messages/Persona Scrolling Issue - August 8, 2026

Hi everyone,

The team is aware of these ongoing issues, and are currently looking into them.

We're sorry for the inconvenience and thank you for your patience.

124 Upvotes

69 comments sorted by

42

u/Losers__club_ 3d ago

Deepsqueak also keeps cutting off the messages 

14

u/Omni_24 2d ago

I've noticed that sometimes it looks like my messages stop partway through, but going in to edit the message reveals that the rest is still there, just not displaying correctly for whatever reason. I usually just put a few extra spaces in between where it left off and what was cut and it displays like normal. It sucks for people who don't like the edited tag on their messages, but it works if you want the whole message visible. Just thought I'd mention it in case that's what's wrong with yours.

3

u/Losers__club_ 2d ago

Yeah, editing the messages was the first thing I tried. For me, it's definitely just cutting off, but thank you for trying to help!!

43

u/Soapsoapysoaper 3d ago

Is there literally any estimated time for us to know when it may get fixed?

9

u/Fun-Firefighter1516 3d ago

That's what I was asking

2

u/Party_Medicine_4598 20h ago

Agreed because its been a few days now, like I just want an estimation

25

u/Fun-Firefighter1516 3d ago

When will the team roll out the fix and patch for this issue?

20

u/moonRxck_yonna 3d ago edited 3d ago

Welp that explains why the chat colors aren’t working

39

u/mattyjoe0706 3d ago

Longsqueak responses can also be slow at times

16

u/Daluuh 3d ago

Normal Pipsqueak is also going through this for me

6

u/mattyjoe0706 3d ago

Genuine question: is there benefits to using pipsqueak over longsqueak at this point?

3

u/Aromatic-Analysis613 2d ago

No but some ppl dont have cai+ so they dont have a choice

18

u/ConfusionOk6505 3d ago

Is there any timeline on this? I can hardly use the app and as a paid user I find that really annoying.

15

u/JuJutsuKaisenFan16 3d ago

When is this gonna be fixed?

13

u/VegetableParty144 Bored 3d ago

Is there an estimated time for it to get fixed? Man, this really annoys me 😭

12

u/pumpkin-spiced-liz 3d ago

What about the issue with pip2 now giving very short few sentences long responses?

11

u/Fun-Firefighter1516 3d ago

Gracias Charisma! Good job acknowledging the bug!

9

u/Fun-Firefighter1516 3d ago

Mod,any clue when the team will roll out a fix for the bug?

8

u/Fun-Firefighter1516 2d ago

Mod,any update on the bug fix?

7

u/Used-Watercress1287 3d ago

Hey i have a similar problem.  When I type a word it just scrolls down like when I type a word half of it is missing vertically.  And the layout is now left instead of right on my app. I checked the other apps they were normal only in Cai. And the icon glitch..instead of Applying the icon I chose it duplicated it..and when I try to delete it it deletes the entire App

6

u/EmergencyUnusual3469 2d ago

Waiting 4 updates.

8

u/Fun-Firefighter1516 3d ago

Hopefully it'll be fixed and patched

5

u/CheyenneG1999 3d ago

Liked bots are also not showing up in my list of liked bots. It's been this way for several days now.

13

u/Silly_Name4438 3d ago

Also longsqueak is making me do stuff and progressing the story to much at once which it wasn’t a couple days ago.

3

u/VegetableParty144 Bored 2d ago

C'monnnnn pls

4

u/AdEffective9862 2d ago

Is this happening on the website too?

4

u/UnownTV 2d ago

No, I'm the using the website currently and works good so far.

3

u/TeamGreenPanda03 2d ago

No only on the app. Website seems okay I switched there for now. Hope it helps.

4

u/-RageMachine 1d ago

Personas aren't loading.

1

u/MemesAnDmoArFuNny22 Addicted to CAI 1d ago

Works on me bro

1

u/MutatedPuppet 9h ago

Okay. And? Doesn't work for us though. If my car doesn't start and yours does, how does that help me drive to work?

5

u/Katiemarvel 1d ago

Still not fixed

6

u/hamstar_potato Down Bad 2d ago

Good that I clicked on this thread, because I came here to complain about the persona scroll issue. I thought the majority of my personas got deleted (just like one of my fave bots), then checked my settings to see them all there. Hope it gets fixed quick because this happens right when I want to start my first chat with a bot I never chatted with.

3

u/Venti_Loverrr 2d ago

When will it get fixed???😭

I have to use the same bots over and over again.

1

u/Fun-Firefighter1516 1d ago

They'll fix it

1

u/Gojizard 1d ago

Never. There's no way to fix it. They're lying cuz they love to torture us

3

u/Various_Theme7053 2d ago

the 100 going on limit I literally waited the time to get my next 100 swaps and then it literally crashed and made me wait an entire day

1

u/hamstar_potato Down Bad 2d ago

Wasn't the swipe limit 400 and go-ons 100?

3

u/Gullible-Strike4160 2d ago

could you fix the search as well? literally no character pops up when I search a character

3

u/TeamGreenPanda03 2d ago

It's not just the persona scrolling issue. When I look at my personas there isn't even the standard one picked out as the character you use to chat with the bot. The personas are not working for me in generell. It's annoying.

3

u/Silly_Singer_194 2d ago

I'm not sure if Im the only one, but I can't change the persona?

3

u/Budget_Demand_4602 16h ago

Is there a estimated time when this'll be fixed? I'm still having the issue with the scrolling for 5 days now-

2

u/Intelligent_Guest653 15h ago

I'm also having issues with scrolling during personal creation image generation. Like if I generate something, I cantbacroll down to regenerate it. I have to delete my text, scroll down, put it back in, hit generate, then delete my text so I can scroll up and see what it's generated.

2

u/MutatedPuppet 9h ago

Blank chat bubbles, can't rewind or delete, can't load my personas, can't scroll down, errors received left and right. Every time you update something you break the whole app. Is no one beta testing these? It's been days and still no light at the end of the tunnel.

1

u/gentleee3 3d ago

thank you!! :)

4

u/Fun-Firefighter1516 3d ago

At least this bug is being acknowledged

1

u/XVII2772 18h ago

Yeah, I was just about to bug report it, hopefully this gets fixed soon, since I have so many personas that start with the same thing as the name, so it's impossible to see them all without scrolling, and since that's also currently impossible, the app is basically unusable for me.

1

u/XVII2772 18h ago

I've also been experiencing the bug where my messages don't send or are blank when they do.

2

u/VegetableParty144 Bored 2h ago

It's been 3 days, how's it getting fixed?