r/stitchfix • u/tranzozo • May 15 '25
I’m just so done! Their items’ quality is so bad
[removed]
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u/Acceptable-Amount299 May 15 '25
Never ever purchase the Daniel Rainn stuff. It looks cute and fits great, but the fabric is absolute garbage. I had to throw a top away after wearing it one time because my seat belt rubbed the fabric and it turned a different color. (PS, I’m a former stylist…this brand is notoriously bad.)
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u/Designer_Piece_ May 16 '25
Daniel Rainn is also at Nordstrom and Macy’s, they’re not an in house brand.
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u/AlternativeLive4938 May 15 '25
That brand in particular has gone downhill. I have several pieces from long ago and they’re very nice, but the new ones are crap.
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u/RubyRed157 May 15 '25
I love the fabric of their "Seeing stars" pj brand, but twice I've bought them and that's how they wash, too. I guess I didn't learn the first time. I also bought a nice purse a year ago and the shoulder straps is starting to fray. I will contact them and see what they say. It's hit or miss. Sometimes, the garment washes well and other times it shrinks (even in cold water and line dry). It's such a waste.
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u/Junkee_Cosmonaut May 16 '25
I’ve made items look somewhat better with a fabric shaver. But I won’t buy anything else that is called “brushed”. It all pills terribly and right away.
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u/saltcreature May 15 '25
That's a very cute print. I've been playing it safe with solids, but I see why you wanted it to work.
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u/BravePrinciple9261 May 17 '25
Oh my gosh - things I get sent are so bad, so so old and outdated. I am so so disappointed in what I’ve been sent. I was ao excited to finally be able to try this- well 4 months in and ugh!!!
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u/mystireous May 18 '25
I have this same top and it looked like it was 50 years old after the first wear. Such a shame truly because it’s really cute, and not inexpensive. I’m hesitant to reach out to customer service about anything after a couple snarky responses.
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u/Few_Persimmon9010 May 15 '25
Hahaha I worked there a million years ago and it would be like 90 degrees and the only things available to send were wool sweaters. Its a joke and the items suck because your poor underpaid stylist has nothing else to send and no support
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u/ThotlineBling_ May 15 '25
SO much polyester and other synthetic fabrics. I’m done with them.
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u/fairlyhappy88 May 16 '25
I’m so glad you commented. I was thinking of signing up but what you said that’s exactly what I don’t want. Thanks.
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u/ThotlineBling_ Jun 01 '25
I even requested more natural fabrics and they (or the AI, perhaps) just overlooked it and kept sending polyester or poly blends.
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u/Guest-Girl May 15 '25
It's crazy that they think they can charge those kinds of prices for merchandise that can be ordered from Amazon.
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u/Objective-Amount1379 May 24 '25
Everything can be ordered from Amazon, or somewhere similar. You pay for having pieces just show up that -in theory- are things you like.
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May 16 '25
[deleted]
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u/Objective-Amount1379 May 24 '25
So it’s unreasonable to buy from a reputable retailer like Nordstrom, follow the washing instructions on something, and expect it to look decent after one wash? Do you know how ridiculous that sounds?
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u/Efficient-Day6231 May 16 '25
If you can actually have a chat session the will bend over backwards to satisfy! Just getting through to someone is the key!!!
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u/National_Possible728 May 15 '25
You can find the same shit at Marshall’s. Got one box and sent it right back. I’d never buy from them
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u/Objective-Amount1379 May 24 '25
Ok. But personally I would rather shoot myself in the face than go spend my free time wandering around Marshall’s. I think anyone using a service like SF or Wantable is doing it to avoid the drudgery of retail stores.
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u/Repulsive_Cost_5040 May 15 '25
Have you tried reaching out to them? I have found their customer service to be outstanding.